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FAQs

Find answers to all your questions about Springfield Hotel in Pentre Halkyn, North Wales. From check-in times and parking options to dining, events, and local attractions.

Where exactly is the Springfield Hotel located?

The Hotel’s address is: Springfield Hotel, A55 Expressway, Pentre Halkyn, Holywell CH8 8BA

What time can I check in and check out?

Check-in from 2PM, Checkout at 11 AM. If you need a bit more time, let us know – we’ll do our best to accommodate, though late checkouts are chargeable.

Is breakfast included in my stay?

Breakfast is not included in your stay, unless explicitly stated on your confirmation. However, you can add breakfast to your stay at a cost of £12.95 per person for a full Welsh Breakfast.

Do you have parking available?

We’ve got plenty of free parking available on-site, including designated spaces for electric vehicles, and disabled spaces.

Is Springfield Hotel pet-friendly?

We’re currently not set up to accommodate pets in the rooms other than service Dogs. However, they are welcome in the bar and terrace area.

Can I host an event or wedding at the hotel?

We’re more than happy to host events such as Private Dining, Family Celebrations, and Wakes. We do not currently offer live music or host Weddings or Conferences.

Do you have Wi-Fi?

We offer complimentary Wi-Fi throughout the hotel.

What are the dining options at the hotel?

Our onsite restaurant 32A serves up fresh, locally sourced dishes with a modern twist. We cater to all dietary needs, too, so let us know if you have any allergies or preferences.

Can I use the leisure facilities?

Yes, our guests are welcome to enjoy our leisure facilities. We’ve got a well-equipped gym, heated outdoor jacuzzi, and a sauna and spa area. Feel free to pop in anytime during operating hours, or if you’re after something extra, check out our spa treatments for that added touch of luxury. Please note, children under the age of 16 are not permitted to use the Health Club or Spa facilities

Are there any nearby attractions?

North Wales is packed with scenic spots and cultural gems. You’re close to the Clwydian Range Area of Outstanding Natural Beauty for stunning walks, historic Chester for a taste of Roman history, and Snowdonia National Park if you’re up for an adventure. Our Reception team has all the information on local attractions and would be happy to recommend days out and activities.

Can I modify or cancel my booking?

We get it – plans change. You can modify or cancel your booking depending on the rate you’ve chosen. Some bookings will be pre-paid and cannot be cancelled or moved.Certain special offers may have restrictions. Just double-check your booking confirmation for the specifics or get in touch with us directly.

Do you have family rooms or extra beds?

We’ve got family-friendly rooms and can provide extra beds or cots upon request. It’s best to let us know in advance, as extra bedding is subject to availability.

Is the hotel wheelchair accessible?

Yes, Springfield Hotel is committed to being accessible to everyone. We have accessible rooms and ramps to the Restaurant and Main Entrance, plus facilities designed to make your stay as comfortable as possible. If you have any specific requirements, just let us know before your arrival, and we’ll make sure everything is ready for you.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express along with Apple and Google Pay.

Who can I contact for any special requests or questions?

Our reception team is available via telephone at 01352 780503 or email at admin@hotel-northwales.com. Alternatively, you can complete our contact form here.

Do you offer any special deals or packages?

We often run seasonal deals, romantic packages, and spa specials. Check our website offers here for more information or give us a call on 01352780503.

Enjoy your stay

SPECIAL OFFERS

Explore our exclusive special offers designed to enhance your time at our Spa Hotel. Whether you're planning a romantic weekend, a business trip, or a spa day, our packages offer exceptional value tailored to your needs.

View all Offers

Indulge in a Heavenly Escape Spa Day from £115

Sunday Night Escape

Afternoon Tea Group Deal: 10% Off

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Get in Touch

Whether you have questions about our rooms, dining at 32A, spa treatments, or event spaces, our team is ready to help. Complete our contact form or get in touch via email, or phone below.

01352 780 503

Springfield Hotel
A55 Expressway, Pentre Halkyn,
Holywell, CH8 8BA, United Kingdom

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